Your privacy matters to us. This Privacy Policy explains what personal data jiligem collects, why we collect it, how we use and protect it, and what rights you have as a jiligem player under Philippine law.
Summary: jiligem Casino ("jiligem," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the jiligem platform. This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the jiligem platform, you consent to the collection and processing of your personal data as described in this Policy.
This Privacy Policy applies to all personal data collected and processed by jiligem Casino in connection with the operation of the jiligem platform, including the website, mobile applications, customer support channels, and any other services offered under the jiligem brand.
jiligem acts as the Personal Information Controller with respect to the personal data of its registered players and website visitors, as defined under the Data Privacy Act of 2012. This means jiligem determines the purposes and means by which your personal data is collected, stored, used, and disclosed.
This Policy should be read together with jiligem's Terms and Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
jiligem collects the following categories of personal data from players and website visitors:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., Philippine passport, SSS, UMID, driver's license) |
| Contact Data | Email address, mobile number, residential address (including city, province, and postal code) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash account reference, PayMaya / Maya account reference, bank account details (BPI, BDO, Metrobank, UnionBank, etc.), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, wagering activity, session duration, bonus usage, responsible gaming settings |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Communications Data | Records of live chat conversations, support tickets, emails, and other communications with jiligem |
| KYC Documents | Copies of government-issued identification, proof of address documents, selfie photographs submitted for identity verification |
jiligem does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the provision of gaming services. Where sensitive personal information is collected (such as government ID numbers), it is handled with the heightened protections required under the Data Privacy Act of 2012.
jiligem collects personal data through the following means:
jiligem processes your personal data for the following purposes:
jiligem processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jiligem does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom jiligem shares personal data are required to handle such data in accordance with applicable privacy laws and jiligem's data protection standards.
jiligem retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, jiligem retains account data and transaction records for a minimum of five (5) years following the closure of your account, in compliance with Philippine AML regulations and PAGCOR record-keeping requirements. KYC documents are retained for the same minimum period.
Where personal data is no longer required for any lawful purpose, jiligem will securely delete or anonymize it in accordance with its data retention and disposal procedures.
jiligem implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While jiligem takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiligem will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
jiligem uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the jiligem website.
jiligem uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiligem platform. For more information about managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jiligem:
To exercise any of these rights, please contact jiligem's Data Protection Officer using the contact details provided in Section 14 of this Policy. jiligem will respond to all verified requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.
Please note: jiligem may need to verify your identity before processing a privacy rights request. This is to ensure that personal data is not disclosed to unauthorized persons. In some cases, jiligem may be unable to fulfill a request where doing so would conflict with its legal or regulatory obligations, such as AML record-keeping requirements.
The jiligem platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. jiligem does not knowingly collect personal data from persons under the age of 21.
If jiligem becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that jiligem may have inadvertently collected personal data from a minor, please contact us immediately using the details in Section 14.
jiligem employs age verification procedures as part of its KYC process to prevent underage access to the platform. Any account found to belong to a person under the age of 21 will be permanently closed and any funds held in such account will be handled in accordance with applicable law.
In the course of operating the jiligem platform, your personal data may be transferred to and processed in countries other than the Philippines, for example where jiligem's technology infrastructure, game providers, or service partners are located outside the Philippines.
Where such transfers occur, jiligem ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission. These safeguards may include contractual data protection clauses, adequacy assessments, and other measures as required by applicable law.
By using the jiligem platform and providing your personal data, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the protections described above.
jiligem reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, jiligem will notify registered players by posting a notice on the platform or by sending a notification to the email address associated with your account.
The revised Privacy Policy will take effect from the date of posting unless a later effective date is specified. Your continued use of the jiligem platform after the effective date of any amendment constitutes your acceptance of the revised Policy. The date of the most recent revision is always displayed at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how jiligem is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jiligem, please contact our designated Data Protection Officer:
jiligem Data Protection Officer
Email: privacy@jiligem.asia
General Support: support@jiligem.asia
Response Time: Within 30 days of receipt of a verified request
Language: English and Filipino
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated. Information about the National Privacy Commission and how to file a complaint is available through official Philippine government channels.
Under the Philippine Data Privacy Act of 2012, every jiligem player is entitled to these fundamental privacy rights. Here's a quick reference to what you can expect from us.
You have the right to know exactly what data jiligem collects about you, why we collect it, and how it is used — clearly explained in plain English.
You can request a full copy of the personal data jiligem holds about you at any time. We will provide it within 30 days of a verified request.
If any of your personal data held by jiligem is inaccurate or out of date, you have the right to have it corrected promptly.
You may request deletion of your personal data where it is no longer needed, subject to jiligem's legal retention obligations under Philippine AML law.
You can object to jiligem processing your data for direct marketing at any time. We will honor your objection without affecting your access to the platform.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Privacy protection at jiligem goes beyond legal compliance. These are the concrete measures we take every day to keep your personal data safe and your trust intact.
All data transmitted between your device and the jiligem platform is protected by SSL/TLS encryption. Your login credentials, financial details, and personal information are never sent in plain text over the internet.
jiligem's identity verification process protects you as much as it protects the platform. Verifying your identity ensures that no unauthorized person can access your account or withdraw your funds.
Sensitive data including KYC documents and financial records are stored in encrypted form on secure servers. Access is restricted to authorized personnel only, on a strict need-to-know basis.
jiligem does not sell, rent, or trade your personal data to third-party marketers. Your data is used solely for the purposes described in this Privacy Policy — nothing more, nothing less.
In the unlikely event of a data breach affecting your personal information, jiligem will notify you and the National Privacy Commission within the timeframes required by the Data Privacy Act of 2012.
jiligem's data practices are designed to comply fully with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and the regulations issued by the National Privacy Commission.
Now that you know how jiligem handles your data, you can play with confidence. Explore hundreds of games, enjoy instant GCash deposits, and experience 24/7 Filipino support — all on a platform that takes your privacy seriously. For verified players aged 21 and above.
For verified Filipino players aged 21 and above only. Gambling is addictive. Know when to stop.